Refund policy

At iPhone Protect, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

30-Day Refund Policy

You have 30 days from the date of delivery to request a return or refund. To be eligible:

• The item must be unused, in its original packaging, and in the same condition that you received it.

• Proof of purchase (order number or receipt) is required.

How to Request a Return

To initiate a return, please contact our support team at
📧 support@prestige-sneaks.com
Include your order number and the reason for the return.

Once approved, you will receive return instructions. Please do not send items back without prior authorization.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, a refund will be issued to your original payment method within 5–7 business days.

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⚠️ Non-Refundable Items

Please note:
❌ Screen protection glass is non-refundable.
Due to hygiene and handling reasons, we do not offer refunds or exchanges for protective glass products.